Posted June 3, 2019 I figured id share this to whom might be interested. So i received a laptop that needed a OS reinstall and upon my inspection after the install the hard drive was SUPER SUPER slow and was able to get into windows task manager and seen that the HDD was pegged at 100% note, HDD' are not suppose to be at 100 percent. Also noticed that when rebooting the laptop it would hard lock and not get into windows. here is example of one sign Another is downloading a software called CrystalDiskInfo. This software will determine the health status of the drive ( Customer HDD FYI) Hopefully this helps you to further to troubleshoot a bad drive. Share this post Link to post Share on other sites